Privacy Notice – Noesis Consulting

This Privacy Notice is issued in accordance with the Digital Personal Data Protection Act, 2023 (India) and outlines how Noesiss Consulting (“Company”) handles personal data. We are committed to transparency and protecting your privacy.

1. Scope

This Privacy Notice applies to visitors of our website (www.noesissconsulting.com) and individuals booking consultations through our scheduling partner, Calendly.

2. What Personal Data We Collect

We collect personal data through two channels:

On our website: When you submit an enquiry form, we collect:

• Full Name
• Company Name
• Email Address
• Enquiry Details

Through Calendly (consultation bookings): When you book a consultation, Calendly collects:

• Name
• Email Address
• Preferred Time Slot

This data is necessary to schedule, confirm, and respond to your consultation or enquiry.

3. Purpose of Collection

We collect personal data primarily to facilitate the smooth scheduling and management of consultation appointments. This includes confirming your booking, sending reminders, and providing any necessary follow-up communication related to your consultation.

Additionally, the data helps us tailor our services to your needs and preferences, ensuring a personalized and efficient experience.

Legal Basis: Consent – You voluntarily provide your details when booking.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and improve site functionality. These technologies help us understand how visitors interact with our site, enabling us to optimize performance and usability.

Cookies may include session cookies that maintain your browsing session, persistent cookies that remember your preferences for future visits, and analytics cookies that collect aggregated data on site usage patterns.

You have the option to disable cookies through your browser settings; however, please note that some features of the website may not function correctly if cookies are disabled.

5. Data Sharing and Third Parties

We share personal data only with trusted third-party service providers necessary to deliver our services. This includes:

• Calendly – Responsible for processing booking data such as your name, email, and preferred time slot to manage appointments.

We do not sell or rent your personal data to any third parties. Data sharing is strictly limited to service facilitation and is governed by appropriate confidentiality and security agreements.

6. Cross-Border Data Transfers

Noesiss Consulting ensures that your personal data is handled with the utmost care and in compliance with applicable laws. We do not share or transfer your personal data outside India except where necessary for service provision.

We are committed to maintaining transparency about where and how your data is processed and will inform you of any significant changes to these practices.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice and to comply with legal obligations.

We regularly review our data retention practices to ensure compliance with applicable laws and to uphold your privacy rights.

8. Your Rights under DPDPA

Under the Digital Personal Data Protection Act, 2023, you have several rights regarding your personal data, including:

• Access – You can request access to the personal data we hold about you.
• Correction – You have the right to correct or update any inaccurate or incomplete data.
• Deletion – You can request the deletion of your personal data, subject to certain exceptions under the law.
• Grievance – You have the right to raise a grievance with our appointed Grievance Officer if you believe your data protection rights have been violated.

We are committed to responding promptly and transparently to all requests and ensuring your rights are respected in accordance with the DPDPA.

To exercise your rights, please contact us at: solutions@noesisconsulting.com

9. Grievance Redressal

We have appointed a dedicated Grievance Officer to address any privacy-related concerns or complaints:

Complaints will be acknowledged promptly and resolved in accordance with the timelines and procedures set forth by the DPDPA.

10. Security Measures

Noesiss Consulting employs comprehensive safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

These measures include, but are not limited to:

• Encryption of communications using Transport Layer Security (TLS) to protect data in transit.
• Strict access controls ensuring only authorized personnel can access personal data.
• Regular security audits and monitoring to detect and respond to potential vulnerabilities or incidents.

We continuously review and enhance our security protocols to align with industry best practices and regulatory requirements.

11. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

12. Updates to this Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website.